Phone Support
NAMI Lake County Illinois offers phone support at 847-249-1515 in English and 224-818-6264 in Spanish. This is NOT a crisis hotline but rather a place for people to call when they are looking for resources, information on upcoming meetings, or their questions regarding dealing with neurobiological brain disorders answered. Messages left on the phone line are picked up several times a week by NAMI Lake County Illinois volunteers.

Meetings and Support Groups
NAMI Lake County Illinois offers monthly educational meetings as well as many support groups each month. To view more detailed information on our meetings and support groups, see This Month’s Flyer.

Crisis Intervention Training
Crisis Intervention Training (CIT) programs are designed to educate and prepare police officers who come into contact with people with severe neurobiological brain disorders to recognize the signs and symptoms of these illnesses, and to respond effectively and appropriately to people who are experiencing a psychiatric crisis. Because police officers are often the first responders in these incidents, it is essential that they know how critical periods of neurobiological brain disorders alter behaviors and perceptions, can assess what is needed in the moment, and can bring understanding and compassion when they are handling these difficult situations.

CIT provides them with the skills to make a safer intervention for themselves, for the person in a crisis, for the person’s family and for the community. A key feature of the training teaches police officers effective methods of de-escalating the crisis situation and “reaching” the person in crisis. This approach allows consumers in distress to participate in the decisions about their treatment and facilitates consensus about the immediate safe course to follow. If you are in crisis with a loved one who has a mental illness and need to call 911, you can request a CIT trained officer.

To view more information on CIT programs and program contacts, view the CIT page on the NAMI Illinois web site.

Navigating a Mental Health Crisis – NAMI National

If someone you know is in the middle of a mental health crisis, click the kink below to learn more about how to Navigate a Mental Health Crisis.

Lake County Community Resources

Hospitals Offering In-Patient Behavioral Health Services
Lake Behavioral Hospital – Waukegan 855-990-1900
Highland Park Hospital (adolescents only) 847-432-8000
Alexian Brothers Behavioral Health 847-882-1600
Advocate Lutheran General 847-723-2210
Captain James Lovell – VA Hospital 847-688-1900
Crisis Lines
Lake County Crisis Line (24 hours) 847-377-8088
National Suicide Prevention Hotline (24 hours) 800-273-8255
Zacharias Sexual Abuse (24 hours) 847-872-7799
A Safe Place (domestic violence – 24 hours) 847-249-4450
Mental Health Counseling Services /Evaluations – Outpatient
Lake County Behavioral Health – Adults 847-377-8088
Lake County Child and Adolescent Services 847-377-8110
Family Service of Lake County 847-432-4981
Gurnee Counseling Center 847-336-5621
Youth and Family Counseling 847-367-5991
Bradley Counseling Center 847-356-3322
Rosalind Franklin Psychiatric Services 847-473-4357
Catholic Charities – Lake County Behavioral Health 847-782-4049
Lake County Veteran Services
Lake County Veteran and Family Services 847-986-4622
FHCC Captain James A. Lovell Behavioral Health 224-610-3744
Illinois Department of Veteran Affairs 847-689-4798
Supportive Services for Veterans – Catholic Charities 847-782-4000
Supportive Housing
Thresholds in Gurnee (for intake) 773-572-5400
Lake County Independence Center 847-360-1020
Assertive Community Treatment (ACT Program) 847-377-4650
LCHD Williams Consent Decree 847-377-8240
Center for Independent Living 847-949-4440
North Pointe Resources 847-872-1700
Drug and Alcohol Evaluation and Counseling
NICASA Behavioral Health Services 847-546-6450
LCHD Outpatient Substance Abuse Program 847-377-8120
SAMHSA (Opioid & Drug Use Help Line (24 hours) 833-234-6343
Spanish Resources
Most organizations listed have Spanish speaking staff available.

A complete guide to resources (English and Spanish) in Lake County is available at Find Help Lake County at

Other Resources
Illinois Mental Health Collaborative “Warm Line” 866-359-7953
Information Only for Illinois Mental Health Resources (Not a Crisis Line)